jb66 follows specific rules for cancelled or incomplete matches.
If fully cancelled: If no outcome was determined for a match, the full stake is returned to your jb66 balance. Typically, following a cancellation, Within 24 hours Refunded.
If the match is stopped after a specific over/period is completed: In cricket, if the result is determined by the Duckworth-Lewis method, that result stands as valid for betting purposes. In football, if a team leaves the field before 90 minutes, at least 75 minutes If the match was played, the result stands.
If a match is cancelled in a multi-bet parlay: That leg is treated as a "Draw" and the remaining legs are settled accordingly.
If you have questions about the outcome of a specific match, check "Bet History" in your account or Log In and let us know via live chat.
If fully cancelled: If no outcome was determined for a match, the full stake is returned to your jb66 balance. Typically, following a cancellation, Within 24 hours Refunded.
If the match is stopped after a specific over/period is completed: In cricket, if the result is determined by the Duckworth-Lewis method, that result stands as valid for betting purposes. In football, if a team leaves the field before 90 minutes, at least 75 minutes If the match was played, the result stands.
If a match is cancelled in a multi-bet parlay: That leg is treated as a "Draw" and the remaining legs are settled accordingly.
If you have questions about the outcome of a specific match, check "Bet History" in your account or Log In and let us know via live chat.
Your full betting history and transaction records are accessible directly from your account on jb66.
How to view your betting records:
1. Log In .
2. Click the profile icon in the top right corner.
3. Go to "My Bets" or "Bet History".
4. Filter by date, sport type, or result.
Transaction history: Head to the "Wallet" or "Transaction History" section for a complete log of deposits, withdrawals, and bonus credits. For the past 180 days of data is available and can also be downloaded as a PDF.
If you have a dispute about a specific bet, contact support within 72 hours — you'll receive a response within 3–5 business days after the investigation.
How to view your betting records:
1. Log In .
2. Click the profile icon in the top right corner.
3. Go to "My Bets" or "Bet History".
4. Filter by date, sport type, or result.
Transaction history: Head to the "Wallet" or "Transaction History" section for a complete log of deposits, withdrawals, and bonus credits. For the past 180 days of data is available and can also be downloaded as a PDF.
If you have a dispute about a specific bet, contact support within 72 hours — you'll receive a response within 3–5 business days after the investigation.
Find all of jb66's promotional offers in one place — Promotions page।
How often does it update? Regular cashback and reload bonuses refresh every Monday. Special offers are added anytime during major sports events (such as the World Cup, IPL, and Bangladesh series). Seasonal and festival promotions (Eid, Puja) are announced in advance.
How do you stay in the loop?
— Enable SMS notifications when registering.
— Enable promo alerts in your account settings.
— Check the banners on the jb66 app home screen.
Keep in mind that every offer has a specific validity period and wagering requirements. Read the details carefully before claiming any offer.
How often does it update? Regular cashback and reload bonuses refresh every Monday. Special offers are added anytime during major sports events (such as the World Cup, IPL, and Bangladesh series). Seasonal and festival promotions (Eid, Puja) are announced in advance.
How do you stay in the loop?
— Enable SMS notifications when registering.
— Enable promo alerts in your account settings.
— Check the banners on the jb66 app home screen.
Keep in mind that every offer has a specific validity period and wagering requirements. Read the details carefully before claiming any offer.
Changing the language on jb66 is quick and easy.
On the website:
1. Look for the flag/language icon at the top or bottom of the page.
2. Clicking it will show a list of available languages (including Bengali, English, and Hindi).
3. Select your preferred language — the entire site switches instantly.
In the app:
1. Tap the "Profile" or "Settings" icon at the bottom of the app.
2. Open the "Language" option.
3. Select your preferred language from the list and save.
Your language preference is saved even without logging out and back in. The next time you visit from the same device, the site will appear in your selected language. jb66 currently offers 5 languages including Bengali Supported.
On the website:
1. Look for the flag/language icon at the top or bottom of the page.
2. Clicking it will show a list of available languages (including Bengali, English, and Hindi).
3. Select your preferred language — the entire site switches instantly.
In the app:
1. Tap the "Profile" or "Settings" icon at the bottom of the app.
2. Open the "Language" option.
3. Select your preferred language from the list and save.
Your language preference is saved even without logging out and back in. The next time you visit from the same device, the site will appear in your selected language. jb66 currently offers 5 languages including Bengali Supported.
Withdrawal speed at jb66 depends on the method and amount.
Standard timeframe:
Things to keep in mind: KYC verification (NID upload) must be completed before your first withdrawal. Pending KYC may put your payment on hold. The minimum daily withdrawal is ৳500 and the maximum is ৳50,000. Requests submitted between 11 PM and 5 AM will be processed in the morning.
Standard timeframe:
| Method | Standard hours | Maximum |
| BKash / Nagad | 15–30 minutes | 2 hours |
| Rocket | 30–60 minutes | 3 hours |
| Bank Transfer | 1–3 business days | 5 business days |
Things to keep in mind: KYC verification (NID upload) must be completed before your first withdrawal. Pending KYC may put your payment on hold. The minimum daily withdrawal is ৳500 and the maximum is ৳50,000. Requests submitted between 11 PM and 5 AM will be processed in the morning.
There are two places on jb66 where you can check live match information.
Real-time scores: On the Sports page or On the Match Odds page you can see live scores for all ongoing matches. Scores update every 30 seconds updates in real time. Click on a specific match to see a detailed timeline, statistics, and odds for all markets in one view.
Live Streaming: Video streaming is available for selected matches. To access streaming, your account must have a minimum of ৳1 Balance you must be logged in and have an active bet on that match. Matches with streaming available are marked with a camera icon in the Live section.
Sports events calendar: Upcoming major match schedule On the Sports Events page can be seen in advance.
Real-time scores: On the Sports page or On the Match Odds page you can see live scores for all ongoing matches. Scores update every 30 seconds updates in real time. Click on a specific match to see a detailed timeline, statistics, and odds for all markets in one view.
Live Streaming: Video streaming is available for selected matches. To access streaming, your account must have a minimum of ৳1 Balance you must be logged in and have an active bet on that match. Matches with streaming available are marked with a camera icon in the Live section.
Sports events calendar: Upcoming major match schedule On the Sports Events page can be seen in advance.
If you're experiencing issues with the jb66 app, try the following steps one by one.
App won't open or keeps crashing:
1. Fully close the app (remove it from the background as well) and reopen it.
2. Restart your phone.
3. Go to Settings › Apps › jb66 › Storage and tap "Clear Cache".
4. Check your internet connection — try both 4G and WiFi.
If you see an "Update Required" message:
1. Download the latest APK from the official jb66 website (Android).
2. Uninstall the old version and install the latest one.
3. iOS users: update via the App Store.
If "Unknown sources" is blocked during installation: Go to Android Settings › Security › temporarily enable "Install from unknown sources".
On mobile browser instead of the app jb66.click you'll still have access to all features — performance is nearly identical. If the issue persists, send a screenshot to support.
App won't open or keeps crashing:
1. Fully close the app (remove it from the background as well) and reopen it.
2. Restart your phone.
3. Go to Settings › Apps › jb66 › Storage and tap "Clear Cache".
4. Check your internet connection — try both 4G and WiFi.
If you see an "Update Required" message:
1. Download the latest APK from the official jb66 website (Android).
2. Uninstall the old version and install the latest one.
3. iOS users: update via the App Store.
If "Unknown sources" is blocked during installation: Go to Android Settings › Security › temporarily enable "Install from unknown sources".
On mobile browser instead of the app jb66.click you'll still have access to all features — performance is nearly identical. If the issue persists, send a screenshot to support.